Terms of service

Welcome to Volks Props Costumes. By using our website and purchasing from our store, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. General Information

  • Company Name: Volks Props Costumes, a division of Volks Traders Ltd, registered in the UK.
  • Website: www.volkspropscostumes.com
  • Contact: You can contact us at volkspropscostumes@gmail.com for any inquiries or support.

2. Product Information

We specialize in handcrafted, custom-made Star Wars-inspired costumes. While we strive for accuracy in our product descriptions, please note that due to the handmade nature of the products, there may be slight variations in colours and details.

3. Order Process

By placing an order on our website, you agree to:

  • Provide accurate billing and shipping information.
  • Acknowledge that the order will be shipped from Pakistan.
  • Understand that all products are subject to availability, and we reserve the right to limit or cancel quantities purchased per person or order.

4. Shipping

We offer worldwide shipping with both standard and express options:

  • Standard shipping: Estimated 2-12 business days.
  • Express shipping: Estimated 2-5 business days.

Customers are responsible for paying any customs duties, taxes, or additional fees that may apply once the shipment reaches your country. These charges are not included in the product price or shipping cost.

5. Returns and Exchanges

We accept returns and exchanges, provided the following conditions are met:

  • You contact us within 30 days of receiving the product.
  • Items must be returned in their original condition.
  • Customers are responsible for return shipping costs. For more details, please refer to our Return Policy.

6. Payment Methods

We accept the following payment methods:

  • Major credit cards (Visa, MasterCard, American Express)
  • PayPal
  • Shopify Payments

All prices listed on our website are in GBP unless stated otherwise.

7. Intellectual Property

All content on this website, including images, text, designs, and logos, is the intellectual property of Volks Props Costumes. Any unauthorized use, reproduction, or distribution of this content is prohibited.

8. Limitation of Liability

Volks Props Costumes is not responsible for any direct or indirect damages resulting from the use of this website or products. We are not liable for delays caused by customs, postal services, or any unforeseen issues during shipment.

9. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the United Kingdom.

10. Changes to Terms of Service

We reserve the right to modify these terms at any time. Any changes will be updated on this page, and it is your responsibility to review these terms regularly.

By using our site, you agree to be bound by these terms and conditions. If you have any questions, please contact us at volkspropscostumes@gmail.com